The franchise network faced limitations in its digital infrastructure, hindering its ability to effectively generate leads, align marketing with revenue goals, and scale programs efficiently. Inconsistent adoption of digital best practices across 1,700+ locations led to fragmented performance, inefficient operations, and diminished lead flow.
Key Issues:
• Fragmented marketing approach across franchisees
• Poor lead tracking and attribution
• Inconsistent adoption of digital best practices by franchisees
• Limited visibility into ROI at the network level