Case Study

Metro Atlanta Emergency Plumbing: From One Truck to Five in Under a Year

A 24/7 emergency plumbing company was running one truck with a few part-timers and an owner still in the field. Under a year later the fleet was at five and the owner was running the business instead of working in it.
5.0 verified client review
on Clutch
Verified results
1 → 5
Service trucks

Client-reported, under twelve months from July 2025

5x
Operating capacity
Client-reported
 
Owner off the tools
Role shift
From field technician to managing team and scheduling
Verified results
5.0

This engagement is documented in a verified client review on Clutch. Bobby Mitchell, Owner, 24/7 emergency plumbing company (company name withheld at the client’s request) rated Strativera 5.0 for quality, schedule, cost, and willingness to refer.

The challenge

What challenge did this Atlanta plumbing company face?

The plumbing company had three stated goals: get found online when people search for emergency plumbers in Atlanta, build a website that represents the quality of the work, and generate inbound calls and leads without relying on word of mouth alone. Underneath those goals sat a structural constraint that shapes everything in this trade: emergency plumbing demand runs 24/7 and is not seasonal, which breaks standard business-hours campaign scheduling and standard lead response assumptions. The owner was still on the tools, running one truck with a few part-timers, so every marketing dollar had to produce work the business could actually absorb.

The approach

How did Strativera approach it?

Emergency plumbing is not a nine to five business, and every asset Strativera built for this client was designed around how the company actually operates. That single operating insight, the one the client praised most, drove the whole program:

1

Website build that represents the quality of the work and converts a panicked homeowner at 2 a.m. as readily as a planned-project shopper at noon.

2

Local SEO so the company surfaces when metro Atlanta searches for an emergency plumber.

3

Paid search targeted at map searches, where emergency intent concentrates.

4

Meta social ads for metro Atlanta reach beyond active searchers.

5

Cleanup of the Google presence so the profile, reviews, and listings matched the business the owner was actually running.

The company scaled as the pipeline did: hiring against inbound demand rather than chasing demand after hiring.

The results

What results did this plumbing company achieve?

The plumbing company went from one service truck to five in under a year, a five-fold capacity change the owner reported in the verified Clutch review, and the owner moved off the tools into managing the team, scheduling, and running the business. Lead flow shifted from primarily word of mouth to inbound from search, maps, and paid social. The review reports no revenue, lead volume, or cost per lead figures, so this page publishes the capacity change and the role change and stops there. The truck count is a proxy for capacity, and it is the outcome the client led with.

MetricBeforeAfterSource
Service trucks15Verified Clutch review
StaffingOwner plus a few part-timersTeam managed by ownerVerified Clutch review
Owner roleWorking in the fieldManaging team, scheduling, running the businessVerified Clutch review
Lead sourcePrimarily word of mouthInbound from search, maps, and paid socialVerified Clutch review
In their words

What did the client say about working with Strativera?

5.0
“They got us. Emergency plumbing is not a 9 to 5 business and they understood that.”

Bobby Mitchell, Owner, from the verified Clutch review

“They’re perfect!” is how the same review puts it elsewhere.

Ready to see this math on your business?

A 30-minute call with a senior operator, not a sales development rep. Bring your numbers; we will bring the questions.

What other engagements look like this one?

Verified on Clutch
37% revenue growth YoY Net margin 8% to 17%
Verified on Clutch
CPL $500+ to $50 +$1M newest location
Verified on Clutch
1 to 5 trucks in under a year Owner off the tools